Built for Clinic Teams

hidalga™ brings real-time prompts, navigator workflows, and clear status insight into the chart, so teams spend less time in portals and more time moving patients to treatment.

Why time matters

Prior auth delays do more than slow the day. They drive treatment abandonment, avoidable hospitalizations, and worse outcomes. Reducing delay isn’t just ops work, it’s clinical work.

"It's life-or-death decision...
organ involvement can't wait 30 days"

- Founding Oncologist

satisfied clinical team member

What better looks like

  • Fewer reorders, callbacks, & preventable denials
  • Less time from request to decision, enabling earlier starts
  • Lower patient burden as the clinic handles more admin lift

What your team sees

  • Navigator queue with statuses, timers, and next steps
  • In-chart visibility, with full request history and current state
  • Point-of-care prompts for missing fields, payer criteria, and guideline-aligned rationale

Getting started is simple

  • Rapid onboarding for billing, navigation, and providers
  • Guided setup for payers, templates, and pathways
  • Pilot, measure, and scale across disease sites and service lines

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