hidalga™ brings real-time prompts, navigator workflows, and clear status insight into the chart, so teams spend less time in portals and more time moving patients to treatment.
Why time matters
Prior auth delays do more than slow the day. They drive treatment abandonment, avoidable hospitalizations, and worse outcomes. Reducing delay isn’t ops work, it’s clinical work.
"It's life-or-death decision... organ involvement can't wait 30 days"
- Founding Oncologist
What better looks like
Fewer reorders, callbacks, & preventable denials
Faster movement from request to decision, enabling earlier starts
Lower patient burden as the clinic handles the administrative lift
What your team sees
Navigator queue with statuses, timers, and next steps
In-chart visibility, with full request history and current state
Point-of-care prompts for missing fields, payer criteria, and guideline-aligned rationale
Getting started is simple
Rapid onboarding for billing, navigation, and providers
Guided setup for payers, templates, and pathways
Pilot, measure, and scale across disease sites and service lines
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