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Who we are

Hidalga Technologies, LLC, (“Hidalga,” “we,” “us,” or “our”) is an Arkansas limited‑liability company. We operate the website https://hidalgatech.com (the “Website”). For privacy inquiries please email contact@hidalgatech.com.

Scope & Consent

By accessing or using the Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

Information We Collect

Data categoryExamplesWhy we collectLegal basis*
Identity & contactName, email, phone, organizationRespond to enquiries, create user accountsContract, consent
TechnicalIP address, browser type, pages viewed, cookies, device identifiersSite security, diagnostics, analyticsLegitimate interests
Usage & preferenceSaved settings, bookmarked resourcesImprove user experienceLegitimate interests
TransactionalBilling address, last-4 of card (processed via Stripe)Fulfil paid subscriptions or event ticketsContract, legal obligation

No Protected Health Information. The Website is informational and marketing‑focused. It does not collect, store, or process Protected Health Information (PHI) or other sensitive medical data. PHI processed by our clinician‑facing hidalga platform is covered by separate HIPAA notices and Business Associate Agreements.

CategoryExamplesHow Collected
Voluntarily provided informationName, email address, company affiliation, telephone number, testimonialsWeb forms, newsletter sign‑ups, event registrations, surveys
Automatically collected informationIP address, browser type, device identifiers, referring URLs, pages viewed, time spentCookies, pixels, server logs, Google Analytics 4

How We Use the Information

We use the information described above to:

  1. Respond to enquiries and provide requested content;
  2. Improve Website performance, usability, and security;
  3. Conduct permitted marketing (e.g., newsletters) after obtaining opt‑in consent where required;
  4. Monitor and analyse traffic and engagement trends;
  5. Detect, prevent, and address technical issues or fraudulent activity.

Data Security

We apply technical and organizational measures appropriate to the risk, including:

  • TLS 1.3 encryption in transit and AES‑256 encryption at rest;
  • Role‑based access controls and mandatory multi‑factor authentication for administrators;
  • Continuous vulnerability scanning and logging;
  • Annual penetration testing.

No internet transmission or storage system is guaranteed 100% secure; we therefore cannot warrant absolute security, but we strive to protect your information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Marketing and Branding

With your explicit written consent, we may use your name, organization logo, and submitted testimonials, case studies, or other materials in marketing collateral. Draft content will be shared with you for approval prior to publication.

Cookies

We use first‑party and third‑party cookies, pixels, and similar technologies to recognise repeat visitors and compile aggregate statistics. You may:

  • Adjust your browser to refuse cookies or alert you when cookies are being sent.
  • Use the cookie‑preference banner displayed to users in the EEA/UK/CA to opt‑out of non‑essential cookies.

Disabling cookies may affect site functionality.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

CookiePurposeDuration
_ga, _gid, _gat (Google)Analytics14 months
accepted_cookiesStores consent6 months
ml_guid (MailerLite)Newsletter signup optimization1 year

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We do not sell, trade, or rent your personal information. We share limited, non‑sensitive data with trusted vendors strictly to provide Website functionality:

ProviderData SharedPurposeSafeguards
Google LLC (Analytics, reCAPTCHA)IP address (truncated), device infoSite analytics & bot defenceEU‑US Data Privacy Framework, SCCs

All vendors are bound by contractual confidentiality and data‑protection obligations.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

DatasetRetention Period
Contact‑form submissions12 months
Newsletter subscriber listUntil you unsubscribe or email bounces; suppressed thereafter
Server & security logs30 days (unless needed for investigation)
Analytics records14 months

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Subject to applicable law, you may:

  • Request access to or a copy of your personal information;
  • Ask us to correct, update, or delete information;
  • Object to or restrict processing;
  • Opt‑out of marketing at any time via the “unsubscribe” link or by emailing contact@hidalgatech.com;
  • Modify cookie preferences through your browser or our banner.

We will respond within 30 days (45 days for CCPA/CPRA) and will verify your identity before acting on a request.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

International Transfers

We host our Website in the United States. When we transfer EU/UK visitor data to the U.S., we rely on Standard Contractual Clauses and implement supplementary measures (encryption, access controls) to ensure an essentially equivalent level of protection.

Policy Updates

We may revise this Policy from time to time. Material changes will be posted here with a new “Effective Date.” Continued use of the Website after such changes constitutes acceptance.

Contact Us

Privacy Officer: Joshua Upshaw
Hidalga Technologies, LLC
📧 contact@hidalgatech.com
🌐 https://hidalgatech.com

End of Privacy Policy

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