Side by sideHIDALGA TECHNOLOGIES

Manual workflow vs
HaloPA optimized.

Same patient, same payer, same therapy. Two workflows. See where automation can reduce rework, waiting, and staff effort.

A · Manual workflow

The way it's always been done.

08:14 am
Auth required flag missed

Order placed Friday 4:50 pm. PA-required not flagged till Monday.

08:35 am
Print + fax + form

Staff gather chart data, complete payer fields, and prepare the submission.

10:42 am
Call on hold music

45-minute call to confirm receipt. Transferred twice.

02:31 pm
Missing evidence returned

Form rejected. PD-L1 result missing. Re-pull required.

04:18 pm
Re-fax

Resubmit complete packet. Confirmation via fax - wait, again.

DAY 2-3

Status checks every 4 hours. No update. More hold music.

DAY 5
Denied

Lack of medical necessity. Need to schedule peer-to-peer.

DAY 9
Escalate + resolve

Provider spends 28 minutes defending guideline-aligned therapy. Approved.

Total burden
9 days
Rework · status chasing · clinical escalation · delayed treatment readiness
B · HaloPA

The way it should work.

08:14 am
PA requirement surfaced

Intake agent flags PA-required in 2 minutes of EHR order.

08:15 am
Evidence assembled

Relevant notes, labs, imaging, and chart data organized with source links.

08:16 am
Gaps identified

Payer-specific evidence requirements are checked before submission.

08:17 am
Submission prepared

Payer-ready bundle routed through supported channels. Confirmation: AUTH-7841.

08:55 am
Status update: under review

Payer responses and status updates appear in one clinic workflow.

09:23 am
NEXT ACTION

Staff focus on exceptions that need review instead of routine follow-up.

Total elapsed
9 mins
Best-case auth · pilot median < 3 min · staff touch ≈ 0
The comparison

Across every dimension that matters.

ManualHaloPAAdvantage
PA identificationManual-dependentAutomated detectionEarlier start
Evidence gatheringManual chart searchSource-linked extractionLess rework
Payer requirementsLook up manuallyRules surfaced upfrontBetter readiness
Submission workflowMultiple channelsOne managed workflowFewer steps
Status trackingCalls + portalsCentralized trackingLess chasing
AppealsRebuild manuallyEvidence-backed draftsFaster response
AuditabilityFragmented historyTraceable actionsClear oversight
Ready when you are

Run it on your numbers.

15 minutes. Live calculator. Tested benchmarks.

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